top of page

Privacy Policy

At AquaStar Pool Products, we respect your privacy and are committed to protecting it through this Privacy Policy. This statement explains how we collect, use, and safeguard your information when you visit our website or use our mobile applications.

 

Information Collected When You Visit Our Website

 

When you browse, read, or download information from our website, your web browser automatically sends us (and we may retain) information such as:

  • The internet domain you use to access the Internet (e.g., yourServiceProvider.com or yourSchool.edu)

  • The Internet Protocol (IP) address of your device

  • The type of browser and operating system you are using

  • The date and time of your visit

  • The address of the website you linked from
     

We use this data in aggregate to maintain and improve the functionality and accessibility of our site. This information is not used to personally identify you.


We do not obtain personally identifying information unless you voluntarily provide it.
 

Information You Provide to Us

I
f you choose to provide personal information through our online forms (such as your name, email, phone number, or mailing address), we may collect and retain this information to fulfill your request or communicate with you further.

We do not disclose your information to third parties except as outlined in this Privacy Policy.
 

How Long We Keep Information


We may retain information collected through our website or app indefinitely unless otherwise required by law.
 

Cookies

 

We may use cookies to customize and improve your experience when visiting our website. These cookies are not required for site functionality.

Additionally, embedded third-party tools—such as YouTube or Vimeo—may install their own cookies depending on their configuration. You are not required to accept cookies to use our site and can disable them in your browser settings.

Google Analytics

 

We use Google Analytics to understand how users interact with our website. This service collects information such as which pages are visited, how often, and from where users arrive.

Google Analytics collects only your IP address at the time of your visit—it does not associate that data with your name or any other personally identifying information. We do not combine this data with any personal information you may provide.

For more details, see the Google Analytics Terms of Use and the Google Privacy Policy. You can opt out by disabling cookies in your browser or by installing the Google Analytics Opt-Out Browser Add-on.

Camera Access (Mobile App Users Only)

 

Our mobile app may request access to your device’s camera for the following purposes:

  • Allowing you to capture photos/videos for use inside the app (e.g., profile image, project documentation)
     

Camera access is only used when explicitly triggered by you. Images or videos remain on your device unless you choose to upload or share them.

We do not collect, store, or share your camera data without your direct interaction. We also do not transmit any camera content to third parties unless required for app functionality you have engaged with (e.g., submitting media through a support form or service feature).

If third-party services integrated into our app request camera access, they will be governed by their respective privacy policies.

Your Consent

 

By using our website or mobile app, you consent to the terms of this Privacy Policy.

Contact Us

 

If you have any questions about this policy or how we use your data, please contact us at: info@aquastarpoolproducts.com

bottom of page