GENERAL INFORMATION ABOUT PURESTAR SYSTEM

• How does the AquaStar PureStar system work?

The AquaStar PureStar system employs advanced ozone generation technology to aid in the oxidation process, which breaks down organic matter and various contaminants commonly found in swimming pools. While the PureStar system is a highly efficient ozone generator, it's important to understand that it serves as a supplementary system designed to enhance your pool's existing sanitation methods. It is not intended to replace traditional sanitizers like chlorine. When used in conjunction with an EPA-registered sanitizer, the PureStar system can optimize the overall cleanliness and clarity of your pool water.

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• What are the benefits commonly attributed to using ozone in pool water?

Ozone is highly regarded in the industry for its multiple advantages when used in pool systems:

Potential for Reduced Chemical Usage: Ozone is a powerful oxidizer that can sometimes allow for lower chlorine use, maintaining more stable pH levels in the pool.
 

Less Irritation: Reduced reliance on chlorine due to ozone can lead to less skin and eye irritation for swimmers.

Environmentally Friendly: Ozone stands out for its eco-friendly attributes. Unused ozone safely decomposes into oxygen. Additionally, when ozone oxidizes contaminants, it produces CO2, a harmless by-product in this context. These oxidized particles are then captured by your pool's filter, enhancing water clarity over time.

For a deeper understanding of the benefits of ozone in pool and water treatment, consult official resources from the CDC and EPA.

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• How long does the PureStar system last?

Designed for durability, the AquaStar PureStar ozone generator includes a self-cleaning mechanism that extends its effective lifespan. However, like any piece of equipment, its longevity is influenced by factors such as usage frequency, proper maintenance, and water conditions. For optimal performance and longevity, it's important to follow the care and maintenance guidelines provided in the instruction manual.

One distinct advantage of the PureStar system is its corona discharge technology. Unlike UV bulb-generated ozone systems, where the glow of the bulb can misleadingly indicate active ozone production, the corona discharge method gives you a more reliable gauge of functionality. This not only adds to PureStar's operational transparency but also contributes to its long-term efficiency and reliability.

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• Is there a warranty?

Yes, the PureStar system comes with a one-year limited warranty from AquaStar Pool Products, Inc., covering defects in material and workmanship from the date of original installation. Some conditions and exceptions apply. For full details, please refer to the user manual or contact AquaStar's Technical Service Department at (877) 768-2717.

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INSTALLATION AND COMPATIBILITY

• Can I install the PureStar system myself?

We highly recommend professional installation for the AquaStar PureStar system to ensure it is set up correctly and safely. Incorrect installation may void the warranty and could potentially result in system failure.

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• Can I use the PureStar system with a saltwater pool?

Yes, the PureStar system is compatible with saltwater pools. However, to ensure full compatibility and optimal integration, it is recommended that you consult with a qualified pool professional.

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• Can I use the PureStar system in a spa or hot tub?

Yes, the PureStar system can also be used in spas and hot tubs.

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• Can I integrate the PureStar system with my existing pool automation system?

Certainly! The AquaStar PureStar system features a smart vacuum-controlled activation system, designed to seamlessly work in conjunction with most modern pool automation systems. This allows for efficient and intelligent operation, activating the ozone generator only when the pool pump is running. However, to ensure full compatibility and optimal integration, it is recommended that you consult with a qualified pool professional.

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• Can I use PureStar with an vinyl pool?

No, the PureStar system is compatible with only concrete and fiberglass pools. However, professional installation is strongly recommended to ensure optimal performance.

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OPERATION AND MAINTERNANCE

• How do I maintain my PureStar system?

To maintain the optimal performance of your AquaStar PureStar system, a few key steps are important. The system is designed with a self-cleaning ability, reducing the need for frequent manual cleaning. However, it is advisable to occasionally check the system for any debris or obstructions that could affect its operation.

 

For detailed procedures on maintenance tasks like removal, cleaning, and reinstallation, please refer to the "PureStar Module Installation and Maintenance" section in the user manual. This will provide you with step-by-step instructions to ensure that your PureStar system stays in excellent condition.

 

If you encounter any technical difficulties or have specific questions, AquaStar Technical Support is available to assist you.

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• How much space does the PureStar system require?

The AquaStar PureStar system is designed for ease of installation and minimal space requirement. It only needs 18 inches of horizontal plumbing to integrate into your existing pool equipment setup. For more precise dimensions and layout configurations, please refer to the user manual. This makes it a convenient choice for pool owners looking to optimize their equipment area.

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• How do I winterize my PureStar system?

If you reside in an area where temperatures drop below freezing, it's crucial to winterize your PureStar system to prevent freeze damage. Follow these steps:

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1. Turn off the power to your pool pump at the circuit breaker.

2. Unplug the PureStar unit from its 120V GFCI protected outlet.

3. Release any built-up pressure in your plumbing by opening the air relief valve on your filtration system.

4. Loosen the union nuts and carefully remove the PureStar module from its position between the union fittings.

5. Install the "Blank Tube" in the place of the PureStar unit and tighten the union nuts.

6. Store the removed PureStar unit indoors, away from exposure to harsh winter elements.

7. Proceed with your standard pool winterizing procedures.

 

PERFORMANCE AND SAFETY

• Is it safe to swim while the PureStar system is operating?

Absolutely, the AquaStar PureStar system is built in compliance with stringent safety standards, making it safe for you to swim while it operates. Specifically engineered to keep ozone concentrations within safe limits, the system ensures a secure and enjoyable pool experience. Importantly, it's worth noting that the PureStar system is recommended for outdoor pools and spas. However, the equipment itself can be housed in an indoor equipment room, while only the body of water—where the ozone is introduced—needs to be outdoors.

Although ozone is a robust sanitizer, it is designed to act as a supplementary sanitation method, rather than replace traditional sanitizers like chlorine or other approved sanitizers. To maintain a fully safe swimming environment, proper water chemistry, as advocated by health authorities and the EPA, should always be observed.
 

• Will using an ozone generator like PureStar affect my pool’s pH levels?

Ozone itself has a neutral pH. Any changes to your pool's pH should be monitored and adjusted according to standard pool guidelines.

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• Can the PureStar system operate in any weather conditions?

The PureStar system is built for outdoor use and is designed to withstand a variety of weather conditions.

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• How quickly can I expect changes in my pool's water quality when using an ozone generator?

The impact of the PureStar system on your pool's water quality can vary based on factors like the existing chemical balance, pool size, and usage frequency. Generally speaking, ozone has been known to contribute to improved water clarity and reduced odors in swimming pools. However, the system is designed to complement, not replace, traditional sanitizers like chlorine or bromine. For optimal results, we recommend following standard pool guidelines for water chemistry, including regular testing and adjustments of pH, chlorine, and bromine levels. Many pool owners note visible improvements within days, but for consistently high water quality, ongoing maintenance following established pool care guidelines is essential.

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• Is the PureStar system noisy?

The PureStar system is engineered to operate quietly to ensure a pleasant poolside environment.

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• Is the PureStar system safe for pets who like to swim?

It's generally understood that ozone, when used properly, doesn't pose a risk to swimmers, including your four-legged family members. However, it's important to remember that the system is intended to complement traditional sanitizers and not to replace them. Therefore, for the well-being of both humans and pets, we recommend adhering to standard pool water quality and safety guidelines.

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• How energy-efficient is the PureStar system?

The PureStar system is designed with advanced energy-saving features, including an auto-regulating venturi injector that enhances hydraulic system efficiency. This technology allows the system to effectively inject ozone into the water, even at lower pump speeds—potentially offering significant energy savings. For the environmentally conscious homeowner, this translates to more efficient use of power and lower electricity bills. For specific energy consumption details, please consult the user manual.

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• Does the system require any additional accessories or parts for optimal performance?

The PureStar system comes complete with all the essential components for optimal operation.

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CHEMICALS AND WATER QUALITY

• Do I still need to use chlorine or other chemicals?

Yes. The PureStar system is designed to complement but not replace chlorine or other approved sanitizers. It's widely acknowledged that ozone can potentially reduce the amount of chlorine needed, but this should not replace standard pool sanitation methods.

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• How does the PureStar system deal with algae?

While it's commonly known that ozone is effective in oxidizing organic material, the presence of algae in your pool should be managed through standard pool maintenance procedures. The PureStar system is not a replacement for proper pool cleaning and chemical balance.

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• Do I still need to shock my pool if I have a PureStar system?

While the PureStar system is highly effective in aiding the oxidation of contaminants, it's important to note that ozone is a supplementary sanitation method and not a complete replacement for a comprehensive pool maintenance program. For best results and long-term care, we strongly recommend consulting with a pool professional to maintain proper water chemistry, which may negate the need for traditional shocking methods.
 

TROUBLESHOOTING AND SUPPORT

• What should I do if I notice an issue with the system?

If you experience any issues with your PureStar system, please start by referring to the troubleshooting table in the user manual. If the light on top of the PureStar unit is flashing, this table will help you interpret the error code. The manual also provides important guidelines on water chemistry, operational speed ranges for variable speed pumps, and other vital system performance metrics.

 

If you've gone through these steps and the issue persists, don't hesitate to contact AquaStar Pool Products Technical Support at (877) 768-2717 for further assistance tailored to your specific situation.

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• What happens if there’s a power outage?

The system will automatically restart when power is restored.

 

• How do I know when the system is working?

The PureStar system is equipped with LED indicators that signify its operational status, serving as your primary source for monitoring the system's functionality. However, as an added layer of verification, you may also observe bubbles entering the water. The presence of these bubbles typically confirms that the system is actively dispersing ozone. Should you find an absence of bubbles, it could be a sign that the system requires attention. For further troubleshooting, consult the user manual or seek professional assistance.

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• Will the PureStar system affect my pool’s water temperature?

Ozone has no effect on water temperature. Standard pool heating or cooling methods should be used as needed.

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• Who do I contact for customer support?

For any queries or technical issues, contact AquaStar Pool Products Technical Support at (877) 768-2717.

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